Refund Policy

At Tasa Watches, customer satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we’re here to help.

• Return Window: You can request a return within 7 days of receiving your order.

• Condition: To be eligible for a return, the watch must be unused, unworn, and in its original packaging with all tags, manuals, and warranty cards intact.

• Refund Process: Once we receive and inspect the returned item, we will notify you of the approval. Refunds will be processed to your original payment method within 5–7 business days.

• Non-Returnable Items: Watches that have been worn, damaged, or altered are not eligible for return or refund.

• Exchange Option: If you wish to exchange your watch for another model, our support team will gladly assist you.

For any return or refund request, please contact our customer support team with your order details, and we’ll guide you through the process.